Gaya APA

PAYNE, A. (2001). SERVICES MARKETING PEMASARAN JASA (ED. 1 CET. 2). YOGYAKARTA: ANDI YOGYAKARTA.

Gaya MLA

PAYNE, ADRIAN. "SERVICES MARKETING PEMASARAN JASA". ED. 1 CET. 2 YOGYAKARTA: ANDI YOGYAKARTA, 2001. Text.